Customer Care Representative I - Tampa, FL
Training Schedule: Monday - Friday, 9:00 AM - 5:30 PM EST; ONSITE in Tampa, FL (must be able to train onsite for the first 4 weeks)
Anticipated Start Date: Monday, June 10th
Remote position after successful training completion
Work Schedule: Tuesday -Saturday OR Sunday - Thursday | 8 hour shift between 9:00 am -9:00 pm ET with rotating weekends.
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
QUALIFICATIONS
Required Work Experience:
Preferred Work Experience:
Physical and Mental Requirements:
Knowledge and Competencies:
Align to Quest Culture & How We Work:
Skills:
EDUCATION
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
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