This position has mastered all duties of the Specimen Processing Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards.  This position will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens. 

• Demonstrates proficiency in  responsibilities of the SPT II and understanding of all job duties and SOP’s related to the Specimen Processing department 


• Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary 


• Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory 


• Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc. 


• Demonstrates an understanding of the compliance policies related to test ordering, which requires developing the ability to research test ordering information on translation tables, computer systems, and the directory of services 


• Understands the complex relationship between test(s) ordered and specimen received 


• Completes all required documentation, legibly and within the assigned timeframe 


• Meets standards for production and accuracy within 3 months  


• Validates and verifies orders for other employees 


• May assist in training employees in any Specimen Processing job function and may provide ongoing training 


• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance 


• Performs other duties as assigned 

QUALIFICATIONS

Required Work Experience:  

Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role 

Preferred Work Experience:  

• Medical background preferred which includes medical terminology applicable to a clinical laboratory 


• Previous experience in a production environment preferred 

Physical and Mental Requirements:  

• Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour 


• Works in a biohazard environment, practicing good safety habits 


• Able to sit or stand for long periods 


• Handles multiple tasks simultaneously and works in a production environment 

Knowledge:  

N/A

Skills:  

• PC skills in MS office applications 


• Communicates effectively with all levels of internal and external staff 


• Maintains composure while working under pressure 


• Demonstrates strong interpersonal skills that fosters a positive attitude at all times 


• Demonstrates flexibility and is able to adapt to changes in work assignments 


• Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues 

EDUCATION
High School Diploma or Equivalent

LICENSECERTIFICATIONS

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets