Health Advisor Associate - Birmingham, AL - Monday - Friday 8:00am-5:00pm (3), 8:00am-8:00pm (1), 11:00am-5:00pm (1)

This position works with other Health Advisors to solve problems and help identify effective solutions to healthcare barriers for patients.   

Pay Range: $20.00+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Coaches members and provides an empathetic, non-judgmental environment to identify effective solutions to healthcare barriers.
• Works telephonically/electronically with members to manage their chronic condition
• Interface with member profile and data within Salesforce
• Develop rapport and relationships with individuals to increase self-efficacy
• Identify and solve barriers to individual’s health management
• Provide an above and beyond experience assisting members in locating various services, physicians, or resources
• Monitor data reported directly by members to create a personalized improvement
• Use KPIs to assess work performance
• Utilize strengths and interests to work on various projects within the company
• Being a champion for quality and continuous improvement

QUALIFICATIONS

Required Work Experience:

• N/A

Preferred Work Experience:

• N/A

Physical and Mental Requirements:

• N/A

Knowledge:

• NBC-HWC Certification must be obtained within 2 years.

Skills:

• Excellent problem-solving capabilities
• Excellent teamwork skills
• Proficiency in some of the following (not all are expected):
• Customer service
• One-on-one education/coaching
• Working knowledge of healthcare systems
• Prior experience with chronic condition management preferred
• Experience with patient communication in healthcare setting
• Hunger to learn and improve through professional development, continuing education opportunities, and national health coach training
• Ownership mentality
• Immigration or work visa sponsorship will not be provided

EDUCATION
Bachelor’s Degree(Required)
Master’s Degree

LICENSECERTIFICATIONS
NBC-HWC Certification

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 

2025-89200

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.